Water Quality Report
Important Information About Your Drinking Water
We are pleased to present to you this year’s Annual Water Quality Report. This report is designed to inform you about the quality water and services we deliver to you every day. Our constant goal is to provide you with a safe and dependable supply of drinking water. We want you to understand the efforts we make to continually improve the water treatment process and protect our water resources. We are committed to ensuring the quality of your water. Our water source is groundwater, drawn from the Columbia/Pocomoke aquifers.
Dear Customer:
Each spring, we provide our customers with a report on water quality for the prior year. We encourage you to read this report to learn about the results of testing conducted and water samples collected during 2019.
This report has been prepared to familiarize you with the characteristics of the water system, including your source of supply, the quality of treated water, substances present in the water, and the maximum levels of those compounds permitted by state or federal regulations. We hope this report demonstrates our commitment to continually improve the water treatment process and protect our water resources.
How to read the Water Quality Charts: 2020 CCR HOW TO READ THE CHARTS.pdf (oceanviewde.gov)
To clarify some misinterpretations made about our 2020 water quality report, we have created a sheet that will help you to interpret it. There is one chart that has been challenging for some.
The chart that has been misinterpreted is the one that provides Source Water Information.
Some have mistaken this chart as being the results of actual water supply tests when that is not the case. In fact, the chart outlines what is referred to as a Source Water Assessment that has been required of all water utilities since 1999. A Source Water Assessment evaluates the local conditions, industries, naturally occurring contaminants, etc. that could be found in a utility’s water supply (please read page two of our report). This assessment ensures that the utility and the public understand what contaminants the water supply is susceptible to. Different water supplies in different areas with different industries or past experiences (i.e., Spills, etc. ) will have different susceptibilities. Likewise, the assessment attempts to identify what the utility might need to treat for or remove if found in the water supply, and before being sent out for distribution to the public. A source water assessment is crucial to water utility decision making.
The actual tests conducted by water utilities determine levels of contaminants found for both regulated contaminants and Delaware Secondary Drinking water standards (non-health related). These charts are found on page 4 of our report. If you review them, you will see that the Town of Ocean View water utility supply as distributed by Tidewater Utilities had no violations, did not exceed any action levels, and fell under all state maximums. We have been issued no orders from the Office of Drinking water or any other public agency.
If you have any questions about this report or would like more information about your water quality, please contact Carol Houck at 302-539-9797.
You may also contact the Environmental Protection Agency’s (EPA) Safe Drinking Water Hotline at (800) 426-4791 for additional information about drinking water regulatory programs.
We invite you to become involved in decisions affecting your drinking water by sharing your comments and concerns. Thank you for allowing us the opportunity to serve you.
Water Quality Summary
Town of Ocean View
201 Central Avenue - 2nd Floor
Ocean View, DE 19970
PWS ID# DE0020027
A portion of the residents of the Town of Ocean View are served by the Town of Ocean View Municipal Water Utility. The Town’s Municipal Water Utility is supplied by Tidewater Utilities Inc. through a Water Service Agreement. This agreement has been in place since 2007 and includes the provision of all maintenance and operations associated with the utility. Our utility is therefore a fully outsourced Municipal Water Utility.
Others in Town limits also receive their water supply from Tidewater Utilities Inc. as a direct Tidewater Utility customer but not as a Town Municipal Water Utility customer, although the water supply is from the same source. In addition, the homes of Savannah’s Landing are serviced by the Bethany Beach Water Utility.
Please note that the water supplied to the Town of Ocean View by Tidewater Utilities Inc. does not currently have fluoride added. We encourage families to share this fact with your pediatricians and or dentists.
Where does my water come from?
Your water is groundwater that comes from Tidewater’s Bethany Bay Pump District.
